The Desktop

Desktop PCsAlthough many place little effort in defining and implementing a Desktop or Notebook acquisition policy, failure to do so can seriously impact on an organisations ability to meet its business and fiscal objectives. The term "value for money" has been bandied about for many years, but never has the importance of taking the overall cost of ownership into consideration been more essential.

We take for granted the reliability of modern hardware, however, when a system fails we often have no immediate mechanism to retrieve the information contained locally, nor a recovery plan to restore the system to its operational state. Such tools are available as part of a business system, if you select the right vendor, which is where value needs to be evaluated beyond basic pricing.

For example; a client of Computerworld who had for many years been purchasing and installing IBM/Lenovo Notebook hardware, recently changed to another manufacturer, before realising one of the software tools they had been using had no equivalent with their new provider. The upshot was they purchased licences for the previously "free" utilities to be installed on the new equipment.

An example of value being perceived as a cost reduction, and not considering the inclusion of important tools for the management of systems and ease of use for end-users.